Cargo 2000 to offer open access to new Master Operating Plan (MOP) to extend quality benefits to businesses and customers

  
In early 2012, Cargo 2000 – a key pillar of IATA’s e-freight program – will launch a modernized version of its Master Operating Plan (MOP). This will include an intuitive electronic version that non-members will be able to download in order to map their own quality processes to those of Cargo 2000. 
  

Cargo 2000’s membership consists of 80 of the air cargo industry’s leading organisations, including 30 airlines, 15 multi-national freight forwarding and logistics, ground handling agents, airports, road feeder services operators and technology providers. The group’s members represent over 74% of the worldwide air cargo market. 
  
The MOP defines an industry standard process for moving goods from the door of the shipper to the door of the consignee. This process sets the stage upon which Cargo 2000 members operate their shipment planning and measurement systems which pro-actively monitor progress and alert deviations to plan as well as generating the data needed to drive the quality management process.  By reducing the number of individual processes in the air cargo supply chain, Cargo 2000’s quality system is less labor intensive and improves the process for managing shipments in a paperless environment. It substantially reduces time spent managing irregularities, such as service failures, cuts the time required for manual track and trace procedures and leads to a reduction in service recovery costs. 
  
Since the group began publishing shipment performance data against the MOP standards in 2005, its members have measured 64.4 million shipments, including over 10 million in the first 10 months of 2011. 
  
Mattijs ten Brink, Chairman of Cargo 2000, said: “The new version of our Master Operating Plan will reflect the significant changes that have taken place in the air cargo industry since the last version was produced, including the regulatory landscape with new customs and security requirements and the consolidation of service providers in the market. When you overlay this with a drive to increase the use of technology and deliver leaner supply chains, you have a very different industry today than was envisioned back in 1997 when the original plan was created. 

“Cargo 2000 is an industry standard that has been endorsed by customers. In support of other industry initiatives, we believe the time is now right to allow non-members to download the new MOP and map their existing processes to it. We are confident that this will lead to greater recognition of the value that Cargo 2000 brings to quality programs and ultimately increase membership of the group as companies choose to access the full range of benefits enjoyed by our members.”

Members of Cargo 2000 will continue to enjoy added value benefits built around access to the detailed specifications which show how to apply the MOP to C2K standards, how to build/implement a CDMP (Cargo 2000 Data Management Platform) and connect to the rest of the Cargo 2000 community for data exchange, common measurement and benchmarking. Members also have access to all the Cargo 2000 know how and support from both the group’s management team and also the rest of the membership community through bilateral initiatives and multilateral forums. 

“Businesses need to be looking at the cost of non-quality in their organizations to be able to fully appreciate the benefit of Cargo 2000. That means the cost in terms of track and trace when shipments do not go to plan, claims, insurance costs, lost capacity for sale etc. I suspect it could be 5-10% of overall costs for most participants. If you know how many shipments go wrong, how much that involves double handling and the lost capacity as you recover and re-book the shipment, it is easier to make a reliable estimate. 
  
“In the current economic conditions, customers are looking for their air cargo partners to be more cost efficient and more quality-driven than ever before. Cargo 2000 drives and supports that process,” added Mattijs ten Brink.