MOBILE CHECK-IN FROM MALÉV
From the customer’s perspective the greatest advantage offered by mobile check-in is the flexible, simple and convenient check-in process, as well as the fact that by switching from paper-based boarding cards this method of check-in is fully environmentally friendly.
Mobile check-in requires a mobile phone capable of connecting to the Internet and the airline’s website, from where the check-in process is easy to arrange. After inputting name, ticket number or reservation code the user can select a seat and request the boarding card to be sent in an SMS or by e-mail. In both cases the passenger receives a barcoded boarding card that can be displayed on a phone screen. This virtual boarding card is then checked by staff at the airport control points (customs, passenger security) and when boarding the aircraft (for instance, at Budapest the barcode is read by a scanner).
Similarly to online check-in, mobile check-in is available 36 hours before the scheduled flight departure time. If a customer is travelling with baggage, this can be checked at the dedicated desk in exactly the same way as kiosk or online check-in.
Passengers can be asked to show their boarding cards even after embarking, so it is important to keep the virtual boarding card available on the mobile phone right up until boarding has been fully completed.
Parallel with the introduction of mobile check-in, Malév has also created a new option for its customers who can now request boarding cards to be sent in an SMS when they check-in online, too.
More details on the Malév mobile check-in service are available at the airline’s website
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Source: Malev
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